Legal
Privacy Policy
How CR Custom Embroidery may collect, use, and protect information.
CR Custom Embroidery respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, contact us, request a quote, upload artwork, customize a product, or place an order.
Information We May Collect
Depending on how you use our website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping information
- Pickup information
- Order details
- Product selections and customization options
- Artwork, logos, photographs, images, and other uploaded files
- Quote request information
- Messages submitted through contact forms
- Basic device, browser, and website usage information
How We Use Your Information
We may use information to:
- Process and fulfill orders
- Produce customized merchandise
- Prepare and respond to quotes
- Communicate about orders
- Coordinate shipping or local pickup
- Respond to questions and customer service requests
- Send transactional communications
- Maintain and secure our website
- Prevent fraud and misuse
- Improve our products, services, and website
- Maintain business and transaction records
- Comply with applicable legal requirements
Payment Information
Payments made through our website may be processed by a third-party payment processor.
When online payment processing is available, payment information such as credit or debit card details will be submitted securely to the payment provider responsible for processing the transaction.
CR Custom Embroidery does not intend to directly store complete payment card numbers through the website.
Customer Artwork and Uploaded Files
Customers may upload logos, artwork, photographs, images, designs, and other files when customizing products or requesting services.
We may store and use these files as reasonably necessary to prepare and produce an order, provide customer service, maintain order records, or resolve issues related to an order.
Please do not upload confidential or sensitive information that is unnecessary for producing your order.
Service Providers
We may use third-party providers to help operate our business and website, including providers for:
- Payment processing
- Email delivery
- Website hosting
- Database and file storage
- Shipping and delivery
- Website security and technical services
These providers may receive information necessary to perform their services.
Cookies and Website Technologies
Our website may use cookies or similar technologies necessary for functionality, security, shopping cart features, and improving the customer experience.
Additional technologies may be described here if they are added to the website in the future.
Data Security
We take reasonable measures to protect information handled through our website.
However, no website, electronic storage system, or internet transmission can be guaranteed to be completely secure.
Children's Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law.
Your Privacy Choices
You may contact CR Custom Embroidery with questions regarding personal information you have provided to us or to request review, correction, or deletion where applicable.
We may retain certain information when reasonably necessary for transactions, accounting, fraud prevention, dispute resolution, or legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, technology, or business practices change.
The "Last Updated" date will indicate when this policy was most recently revised.
Contact
CR Custom Embroidery
Email: ccruz23568@gmail.com
